Is vSide safe for my child?
We provide a moderated environment and a robust ignore and abuse reporting tool to help keep vSide safe. Like all social networking sites and applications, however, there is always more risk involved if your child disseminates personal information. The better educated your child is, the safer the environment will be.
Follow the "Simple Tips" listed below and you should be just fine. If something doesn't feel right, go somewhere else in vSide or logout and take a break.
What are some vSide safety tips?
Anonymity is key. Unlike sites like MySpace, vSiders are not encouraged to use their real names, upload real pictures, etc. You can have a great experience and still not tell other users your personal information. The more you share, the more likely a not-nice person will be able to harass you in other ways.
Simple Tips:
- Don't tell other users your real name
- Don't tell other users your e-mail address
- Don't tell other users your snailmail (postal) address
- Don't tell other users where you go to school
- Never tell other users your password (Note: vSide staff will never ask you for your password in the Environment)
- Never tell other users any real-life information about yourself. e.g. "I will hanging out at the Willow Grove Mall from 2:00 PM to 4:00 PM this Sunday. I'll be wearing my PCD T-shirt so come find me in real life!"
Other great online safety resources:
What should I do if I don't want my child in vSide?
We hope that you find vSide suitable for your teenage child. If you want us to remove your child's access for any reason, send email to:
terminate (at) vside dot com specifying the vSide account you wish to be blocked. If you do not know your child's username, simply launch the vSide application on their computer and it will likely be displayed on the login screen.
IMPORTANT: For security purposes, you
must send the email from the email address which is associated with the corresponding vSide account.
I had a problem with a vBux transaction. What do I do?
For help with vBux transactions, open a support request at
http://www.vside.com/go/issue
As a parent, what else should I know about vSide?
If you haven't already, please review and discuss this FAQ with your child. Make sure you have read our
House Rules and the vSide
Terms of Use.
Also, consider creating your own vSide account so you can see how it works. For more information on creating an account, see our
Getting Started FAQs.
Lastly, whether you are or are not going to buy
vBux for your child (we hope you do!) make sure that s/he knows how seriously we take Credit Card Fraud. Any dispute made by a cardholder will likely result in the termination of the offending vSide account. Here is a very important snippet from our
Terms of Use
Remember, just because you buy vBux does not exempt you from following the TOU. You can still be suspended or banned from the Environment for failing to abide by the TOU. If you get permanently banned, you will lose all your vBux and virtual goods and/or services in the process.
